Talk to us
Write to us about anything: a question before buying, help with an order, a support request or a privacy matter. A person reads every message.
Email support@castorstack.comWe answer within 2 business days, in English, Portuguese or Spanish.
Product support
Trouble installing, configuring or deploying the product? Send us the details at support@castorstack.com and, if you can, the error message and the steps that led to it.
Before you buy
Not sure which license fits your project, or need an invoice in your company's name? Ask at support@castorstack.com before checkout and we will confirm what you need.
Orders and refunds
Orders are processed by Paddle.com Market Ltd as merchant of record. For a receipt, a change to an order or a refund, write to support@castorstack.com with the order reference, or use the link in the receipt Paddle sent you. Our refund policy explains the conditions.
Privacy and legal
Requests about your personal data, and any legal notice, go to the same address at support@castorstack.com and are handled by the company named below.
Company details
DANILO ALVES RODRIGUES LTDA operates this website and the CastorStack products, and is the company you contract with. Correspondence is accepted by email at support@castorstack.com.